Scope and who is responsible
This Privacy Policy applies when you visit breadthx.com, submit an enquiry or application, purchase or access a BreadthX course or mentorship, use our LMS, attend a live session, view a recording, join a learner community, or otherwise interact with BreadthX (collectively, the “Services”).
For applicable data-protection law, the data fiduciary/controller is [LEGAL ENTITY NAME], trading as “BreadthX”, at [REGISTERED POSTAL ADDRESS] (“BreadthX”, “we”, “us” or “our”).
This Policy is intended to be read with any just-in-time privacy notice shown when particular data is requested and with our Terms & Conditions.
Personal data we collect
| Category | Examples |
|---|---|
| Identity and contact | Name, email address, mobile number, country/city, profile image and communication preferences. |
| Account and LMS | Login identifiers, encrypted/password credentials handled by the platform, enrolments, access status, course progress, quiz/assignment results, certificates, bookmarks and support history. |
| Transaction | Course selected, price, currency, coupon, invoice/GST details, payment status, refunds and transaction reference. Full card, UPI or bank credentials are generally collected by the payment provider, not BreadthX. |
| Learning and participation | Questions, comments, assignments, community posts, feedback, testimonials you choose to provide, attendance, and audio/video/chat captured in a recorded live session where notified. |
| Device and usage | IP address, browser/device type, operating system, timestamps, referring pages, pages or lessons viewed, approximate location inferred from IP, crash logs and security events. |
| Enquiry and application | Trading experience, learning goals, preferred program, message content and counselling notes. Please do not provide brokerage credentials or unnecessary financial information. |
We do not intentionally ask for passwords to your brokerage/bank account, complete payment-card credentials, trading API secrets, health data, biometric data, or government identification unless a specific lawful process genuinely requires it and a separate notice is provided.
How we obtain data
- Directly from you when you enquire, register, pay, study, communicate or submit content.
- Automatically through essential logs, cookies and similar technologies when you use the website or LMS.
- From service providers such as the LMS, payment processor, meeting/video platform or analytics provider—for example, payment confirmation or attendance.
- From a parent/guardian or sponsoring organisation where they enrol you lawfully.
Purposes and legal grounds
Depending on the context and applicable law, we process data with your consent, to perform a contract with you, to comply with law, for certain legitimate uses permitted by law, or for our legitimate interests where applicable and not overridden by your rights.
| Purpose | Data commonly used | Typical ground |
|---|---|---|
| Respond to enquiries and applications | Identity, contact, message, learning goals | Your request/consent; steps before contract |
| Create and secure accounts | Identity, login, device and security logs | Contract; security and permitted legitimate use |
| Deliver courses, videos, live sessions and certificates | Account, enrolment, progress and participation | Contract |
| Take payment and meet tax/accounting duties | Transaction, billing and invoice data | Contract; legal obligation |
| Provide support and service notices | Contact, account and support history | Contract; your request |
| Improve content and platform performance | Aggregated usage, feedback, crash data | Consent where required; legitimate interest |
| Prevent piracy, fraud and account sharing | Access, device, IP and security events | Contract; security and legitimate interest |
| Send marketing | Name, contact and preferences | Consent or another lawful basis; opt-out available |
| Handle legal claims and regulatory requests | Relevant account, transaction and communications data | Legal obligation; establishment/defence of claims |
Where consent is the basis, you may withdraw it using the same or a comparably easy channel. Withdrawal does not affect processing already lawfully completed, and it may prevent us from providing a feature that requires the data.
International data transfers
Some technology providers may store or process data outside India. Where this occurs, we will use contractual, technical and organisational safeguards required by applicable law and comply with any restriction notified by the Government of India. Contact us if you want information about the safeguards relevant to your data.
How long we keep data
We retain personal data only for as long as reasonably necessary for the stated purpose, course/LMS access, security, legal compliance and dispute resolution. Typical criteria include:
- account and learning records for the access period and a reasonable period afterwards;
- invoice, payment and tax records for the period required by tax/accounting law;
- support and contract records while an issue or legal claim may remain open;
- security and processing logs for applicable statutory periods; and
- marketing data until you opt out or consent is withdrawn.
We may retain de-identified or aggregated information that no longer identifies you. Deletion requests remain subject to lawful retention requirements.
Security
We use reasonable technical and organisational safeguards proportionate to the nature of the data, which may include access controls, encryption in transit, credential protection, backups, monitoring, role-based permissions, vendor controls and incident procedures. No online service can promise absolute security.
You are responsible for keeping your password and one-time codes confidential, using a unique password, signing out of shared devices and promptly telling us about suspicious access. We will provide notices of a personal-data breach where required by applicable law.
Your choices and rights
Subject to applicable law, you may request a summary of personal data being processed, information about processing or sharing, correction/completion/updating, erasure, withdrawal of consent, and grievance redressal. You may also nominate another individual to exercise rights in the event of death or incapacity where the law provides.
Email hello@breadthx.com with the subject “Privacy rights request”. Tell us what you seek and the email/mobile linked to your account. We may verify your identity and ask only for information reasonably needed to process the request. We will respond within the period required by applicable law.
Children and learners under 18
The Services are intended for adults. A person under 18 may use a course only through a parent or lawful guardian and where the relevant program expressly permits it. We will seek verifiable parental consent before processing a child’s personal data where required, and will not knowingly undertake tracking/behavioural monitoring of children or targeted advertising directed at children where prohibited.
If you believe a child provided personal data without appropriate permission, contact us so that we can review and take appropriate action.
Email, calls, WhatsApp and service messages
We may send essential messages about enrolment, payment, live sessions, security, access or policy changes. With appropriate permission or another lawful basis, we may send educational updates and promotions by email, phone, SMS or messaging services. You can opt out of marketing through the unsubscribe mechanism or by contacting us. Service and transactional messages may continue while you use the Services.
Third-party links and platforms
The Services may link to or integrate with the BreadthX LMS, payment pages, video meeting services, social/community platforms, app stores, TradingView or other websites. Those services may independently process data under their own notices. BreadthX is not responsible for an unrelated third party’s privacy practices; review its policy before providing information.
Changes to this Policy
We may update this Policy to reflect operational, technological or legal changes. The latest version will be posted here with a revised effective date. If a change materially affects how we use personal data, we will provide additional notice or seek consent where required.
Contact and grievance redressal
For privacy questions, correction/erasure requests or grievances, contact:
BreadthX / [LEGAL ENTITY NAME]
India